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Account Manager, Public Affairs, Government, Healthcare, Communications in London, Greater London, England

London, Greater London, England
Job type
Marketing/comms, Project Manager, Clinical/Medical
Job Id
Posted on
19 Apr 2017
View all Jobs from ZPB Associates

About the Role:

We’re hiring. We are looking for a bright and ambitious account manager to join our exciting and enthusiastic team that deliver stand out, high-profile work. You have a real opportunity to be creative, have autonomy and be connected to some of the best and most influential people and organisations in the health sector.

We are looking for someone who wants to spread their wings, to problem solve, be creative, and to be part of the healthcare debate. You will need guts, ambition and integrity as well as the appropriate skills and market experience.

Account Manager role

At its core the purpose of the Account Manager is to:

Manage multiple accounts, adding value to clients and our business

Design and deliver campaigns, strategies and contracts through understanding the client’s business objectives and KPIs

Areas of work may include: marketing and comms strategies and plans, data projects, conferences and events, thought leadership reports, email and social media campaigns, PR and communications, surveys, marketing collateral and case studies.

Key responsibilities

Planning and delivery

Create client proposals and co-present new business pitches where appropriate

Fully manage and deliver integrated campaigns for multiple clients

Develop work schedules and cost estimates

Write creative, studio and technical briefs

Project manage; schedule and budget time, personnel and resource to ensure delivery is to time, budget and specification

Resolve issues or escalate to a director as necessary

Identify new business opportunities and revenue streams with new and existing clients

Regularly review project or contract performance against KPIs and report back to client

Reinforce client relationships through social engagements and entertainment

Commercial responsibilities

Work collectively with the team to deliver financial targets and excellent client service

Deliver contract details through knowledge and understanding of client’s business objectives

Maintain client contracts, SLAs and create project documentation

Be responsible for the overall profitability of a client contract or project by managing projects and other team members to track time, costs and financial targets

Know the products and services and client business trends to deliver ambitious solutions

Design and deliver client presentations and proposals

Highlight resource requirements, recruiting contractors and freelancers where appropriate

Strategic focus

Help to develop client strategy in line with the overarching contract objectives while demonstrating creativity, innovation and big ideas

Develop new and improved core products and services in looking for new revenue streams

Know internal and external factors affecting the client and the company

Constantly keep up to date with products and services, industry innovation and thinking, KOLs, stakeholders, media owners/journalists and apply knowledge to support team and clients

Client relationship

Report back internally and externally against client KPIs and conduct regular account reviews

Manage the client relationship to ensure clear, realistic goals and objectives are set by the client and met by the company

Embed yourself and your team within the client’s team through excellent client relations

Core competencies

Ability to research, analyse and write clear, insightful reports or reviews

Commercial acumen

Flexibility, ambition and proactive

Highly inquisitive, curious and meticulous

ZPB’s benefit package includes a personal development fund, mentoring and training.

If this sounds like the job for you, please apply today


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